At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

Online Doctor’s Consultation

<ul><li>Define the design strategy and vision for the product, leveraging user research and customer experience and deliver a simple and intuitive experience, hands-on.</li><li>Have extensive experience translating complex workflows into simple and intuitive design solutions.</li><li>You influence product and engineering leadership to prioritize design problems and integrate solutions into the product roadmap.</li><li>You communicate effectively with technical and non-technical stakeholders across all levels within the organization, showcasing strong storytelling skills.</li><li>You mentor and coach designers to build a world-class design team, providing well-documented, actionable feedback on product and design.</li></ul>

<ul><li>Bachelor's degree in Design, Human-Computer Interaction, or a related field.</li><li>8+ years of experience crafting enterprise and large-scale consumer SaaS products.</li><li>Gen AI and conversational design experiences is a plus.</li><li>Proven ability to lead teams to successful outcomes through strong leadership and collaboration skills.</li><li>Skilled in facilitating cross-functional Design Thinking workshops, conducting qualitative and quantitative user research.</li><li>Good understanding of design and product metrics.</li><li>Meticulous attention to details for comprehensive design reviews (interaction, visual design and UX copy).</li><li>Ability to balance diverse perspectives of stakeholders while upholding core design principles.</li></ul>Passion for problem-solving, with a strong focus on delivering user-centric value through design initiatives with measurable outcomes.

<div sr-tagline=""></div>At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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