At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

Online Doctor’s Consultation

The Specialist – Data Platform Engineering is responsible for designing, building, and maintaining scalable data pipelines and systems that enable analytics, insights, and business intelligence across the organization. This role will own the enterprise Data Lake and Databricks environment, ensuring secure, high-performance data flow across MySQL, Kafka, and Spark. The ideal candidate combines strong technical expertise in distributed data systems with hands-on experience in modern data engineering practices.Roles &amp; ResponsibilitiesData Infrastructure Ownership<ul><li>Own and manage the enterprise Data Lake infrastructure on AWS and Databricks, ensuring scalability, reliability, and governance.</li><li>Design, develop, and optimize data ingestion and transformation pipelines from MySQL to Kafka (CDC pipelines) and from Kafka to Databricks using Spark Structured Streaming.</li><li>Build and maintain robust batch and real-time data pipelines to support high-volume, high-velocity data needs.</li></ul>Data Processing &amp; Optimization<ul><li>Design and implement efficient MapReduce jobs to process and transform large-scale datasets across distributed systems.</li><li>Optimize MapReduce workflows for performance, scalability, and fault tolerance in big data environments.</li><li>Develop metadata-driven frameworks for processing consistency, lineage, and traceability.</li></ul>System Reliability &amp; Automation<ul><li>Implement observability and monitoring systems using Prometheus, Grafana, or equivalent tools to ensure proactive detection and resolution of issues.</li><li>Apply best practices in code quality, CI/CD automation (Jenkins, GitHub Actions), and Infrastructure-as-Code (IaC) for consistent deployments.</li><li>Continuously optimize system performance and reliability through monitoring, tuning, and fault-tolerant design.</li></ul>Collaboration &amp; Compliance<ul><li>Work cross-functionally with Product, Regulatory, and Security teams to ensure compliance, data privacy, and quality across the data lifecycle.</li><li>Collaborate with multiple teams to design and deliver end-to-end lakehouse solutions that integrate diverse data sources.</li><li>Stay current with emerging technologies in data engineering, streaming, and distributed systems, and contribute to continuous improvement initiatives.</li></ul>

<ul><li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.</li><li>&#xa0;4-6&#xa0;years&#xa0;of experience in data engineering, data platform management, or related domains.</li><li>Strong programming expertise in one or more of the following:&#xa0;Scala, Spark, Java, or Python.</li><li>Proven experience building event-driven or CDC-based pipelines using&#xa0;Kafka (Confluent or Apache).</li><li>Hands-on experience with distributed data processing frameworks such as&#xa0;Apache Spark, Databricks, or Flink.</li><li>Deep understanding of&#xa0;AWS cloud services&#xa0;(S3, Lambda, EMR, Glue, IAM, CloudWatch).</li><li>Solid experience deploying and managing workloads on&#xa0;Kubernetes&#xa0;(EKS preferred).</li><li>Experience designing and managing&#xa0;data lakehouse architectures&#xa0;and implementing&#xa0;data governance&#xa0;principles.</li><li>Familiarity with CI/CD pipelines (Jenkins, GitHub Actions) and monitoring frameworks (Prometheus, Grafana, ELK stack).</li><li>Excellent problem-solving, communication, and collaboration skills.</li></ul>Skills Inventory<ul><li>Data Lakehouse Architecture (AWS, Databricks)</li><li>Real-time Data Streaming (Kafka, Spark Structured Streaming)</li><li>Distributed Data Processing (Spark, MapReduce, Flink)</li><li>Programming (Scala, Python, Java)</li><li>CI/CD Automation &amp; Infrastructure as Code</li><li>Kubernetes (EKS)</li><li>Monitoring &amp; Observability (Prometheus, Grafana)</li><li>Data Governance &amp; Metadata Management</li><li>Cloud Infrastructure (AWS)</li><li>Cross-Functional Collaboration &amp; Problem Solving</li></ul>

<div sr-tagline=""></div>At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

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