What we’re looking for

Clear, natural written English. This job is writing. It matters more than anything else on this list.

A real feel for clothing and how it’s made. This might come from working in apparel, textiles, retail or tailoring. It might equally come from years of getting things stitched and knowing exactly what to tell a tailor when a fit isn’t right. Both count, and we’d genuinely like to hear about the second kind.

Willingness to reason through a problem rathe...

Answer customer emails about orders, fit, fabric and alterations

Work with our production floor to check where a garment stands

Judge when a fit issue calls for a remake, an alteration credit, or simply a clear explanation

Learn our patterns, fabrics and construction well enough to advise customers confidently

Help write down what you learn, so the next person learns faster