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At Optum, we value the distinctive talents and perspectives each employee brings to our workplace. We foster an inclusive work environment through various initiatives like our Employee Resource Groups, which are connected internal communities that focus on sharing our diverse experiences and backgrounds, creating a greater sense of belonging.
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Optum

Primary Responsibilities:• Champion a culture of Six Sigma quality across the organization by identifying process improvement opportunities and leading key initiatives.• Plan, manage, and execute improvement projects using data-driven, statistical methodologies to analyze, measure, and validate results.• Define and monitor process performance metrics through structured reporting and governance frameworks.• Present comprehensive project analyses and recommendations to senior leadership, securing necessary approvals and resources for implementation.• Tailor communication strategies to diverse audiences to facilitate understanding, buy-in, and successful change management.• Oversee innovation programs such as the Bright Idea initiative, fostering creative problem-solving and continuous improvement.• Collaborate with onshore partners and cross-functional teams to drive strategic initiatives, particularly in appeals capability and emerging technologies (e.g., automation, machine learning, AI).• Apply project management and design thinking principles to address challenges, identify solutions, and align outcomes with organizational objectives.• Build and maintain strong relationships with stakeholders, encouraging knowledge sharing and effective teamwork.• Demonstrate adaptability by testing new ideas, learning from outcomes, and iterating for improved results.• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do soRequired Qualifications:• Green Belt or Black Belt trained/certified certification from a recognized certification body or MBA from a reputable institute• 3+ years of experience working on Six Sigma and continuous improvement projects• Experience with projects involving emerging technologies such as automation, machine learning, and artificial intelligence• Demonstrated experience in change management• Demonstrated expertise in Lean Six Sigma methodologies• Exposure to a US Healthcare account in a previous role or organization• Proven excellent proficiency in Microsoft Visio, Excel, Word, and PowerPoint• Proven outstanding quantitative skills• Proven communication and presentation abilitiesPreferred Qualification:• Project Management certification / Master of Business Administration / Six Sigma Certification

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