At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

Online Doctor’s Consultation

As a Developer Relations Engineer at Freshworks, you will play a pivotal role in bridging the gap between our Developer Platform and the global developer community. You will lead efforts to foster strong relationships with developers, understand their needs, and advocate for them within Freshworks. Your goal will be to empower developers to build successful applications using our platform, driving engagement and adoption.Key Responsibilities:Community Engagement:Act as the primary point of contact for developers using the Freshworks Developer Platform. 
Build and nurture a vibrant developer community through forums, social media, events, and meetups. 
Create and deliver presentations, webinars, and tutorials to educate and inspire developers. 
Content Creation:Develop comprehensive documentation, sample code, SDKs, and APIs to assist developers in using the Freshworks Developer Platform. 
Write blog posts, technical articles, and whitepapers that highlight best practices and innovative uses of the platform. 
Advocacy:Advocate for developers' needs within Freshworks, providing feedback to product and engineering teams to improve the developer experience. 
Influence the product roadmap by articulating developer pain points and feature requests. 
Technical Support:Provide high-level technical support and troubleshooting for developers using the platform. 
Collaborate with support and engineering teams to resolve complex technical issues. 
Event Management:Plan and execute developer-focused events such as hackathons, workshops, and conferences. 
Represent Freshworks at industry events, building relationships with developers, partners, and thought leaders.

Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 
3-5 years of experience in software development, with a strong understanding of APIs, SDKs, and developer tools. 
Proven experience in a developer relations, evangelism, or advocacy role. 
Exceptional communication and presentation skills, both written and verbal. 
Strong technical writing skills with the ability to create clear and concise documentation. 
Experience organizing and speaking at developer conferences and events. 
Passionate about building communities and engaging with developers. 
Ability to work independently and as part of a team in a fast-paced environment. 
Willingness to travel for events and meetups as required.

<div sr-tagline=""></div>At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Job Details

Skills Required

More Details

Job Closed