At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

Online Doctor’s Consultation

OverviewWe are looking for a Senior Software Engineer – DevOps who will play a key role in building, scaling, and managing our DevOps ecosystem while driving end-to-end release management. The ideal candidate will have strong expertise in CI/CD automation, infrastructure as code (IaC), cloud-native environments, release governance, and continuous improvement of processes to reduce manual effort and cost.Key ResponsibilitiesDevOps Engineering<ul><li>Design, implement, and manage CI/CD pipelines for build, deployment, and automated testing using Jenkins, GitLab CI/CD, or Azure DevOps.</li><li>Develop scripts and automation (Python, Ruby, Go, or Shell) to streamline provisioning, configuration management, and deployments.</li><li>Manage infrastructure using Infrastructure as Code (IaC) with Terraform, Ansible, or CloudFormation.</li><li>Administer and optimize Kubernetes clusters, Helm charts, and containerized workloads.</li><li>Implement monitoring, logging, and alerting solutions (Prometheus, Grafana, ELK, CloudWatch, etc.) to ensure system reliability.</li><li>Collaborate with developers, QA, and operations teams to troubleshoot and resolve complex DevOps issues.</li></ul>Release Management<ul><li>Own the end-to-end release lifecycle, ensuring smooth, timely, and high-quality software releases.</li><li>Define and enforce release governance, processes, and policies across engineering teams.</li><li>Plan, coordinate, and track release activities in collaboration with multiple stakeholders.</li><li>Maintain release calendars, versioning strategies, and deployment documentation.</li><li>Automate release processes to reduce manual effort, errors, and costs.</li><li>Provide clear communication of release status, risks, and metrics to leadership and stakeholders.</li><li>Drive post-release reviews to identify gaps and ensure continuous improvement.</li></ul>

<ul><li>&#xa0;</li><li>Experience: 4-6 years in DevOps engineering, with at least 2+ years in release management.</li><li>Advanced programming skills with data structures, algorithms, and OOP concepts.</li><li>Strong experience in CI/CD tools: Jenkins, GitLab CI/CD, or Azure DevOps.</li><li>Proficiency in scripting and automation (Python, Ruby, Go, or Shell).</li><li>Object-Oriented Programming concepts</li><li>Expertise in Linux administration and shell scripting.</li><li>Solid knowledge of Git (branching, merging, conflict resolution).</li><li>Experience with IaC tools (Terraform, Ansible, or CloudFormation).</li><li>Advanced knowledge of Kubernetes and container orchestration.</li><li>Hands-on experience with cloud platforms (AWS, Azure, GCP).</li><li>Familiarity with monitoring and logging tools.</li><li>Experience in release planning, coordination, and governance.</li><li>Strong problem-solving, analytical, and communication skills.</li><li>&#xa0;</li><li>&#xa0;</li><li>&#xa0;</li></ul>

<div sr-tagline=""></div>At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

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