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At Optum, we value the distinctive talents and perspectives each employee brings to our workplace. We foster an inclusive work environment through various initiatives like our Employee Resource Groups, which are connected internal communities that focus on sharing our diverse experiences and backgrounds, creating a greater sense of belonging.
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Optum

Optum partners with The Blind Relief Association (TBRA) Delhi

Optum partners with Sarthak Educational Trust

Building an inclusive workplace - Optum India

UHG Employee Value Proposition

Primary Responsibilities:• Product Delivery & Backlog Ownershipo Own and manage the product backlog, ensuring user stories are well-defined, prioritized, and aligned to product vision provided by the Capability Managero Break down business needs into clear, actionable user stories, acceptance criteria, and feature requirementso Ensure development teams always have a groomed and ready set of work items for upcoming sprintso Collaborate with the Capability Manager to align backlog priorities with strategic goals and value delivery• Requirements Gathering & User Understandingo Engage regularly with business stakeholders, end users, and SMEs to understand needs, pain points, and workflow requirementso Conduct requirement workshops, interviews, and walkthroughs to gather insights and translate them into product featureso Validate use cases and ensure they tie back to business outcomes and measurable value• Agile Execution & Team Collaborationo Serve as the primary point of contact for the Scrum team for requirement clarificationso Participate in and co-facilitate Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectiveso Work closely with Engineering, QA, UI/UX, Data, and Architecture teams to ensure seamless execution of product incrementso Support the Capability Manager in planning release cycles and sprint goals• Product Quality & Acceptanceo Define acceptance criteria and ensure feature delivery meets functional expectations and quality standardso Review completed work during sprint reviews and formally provide acceptance or rejection based on defined criteriao Partner with QA teams to confirm adequate test coverage and support UAT planning and execution• Stakeholder Coordination & Communicationo Maintain ongoing communication with business partners and provide visibility into product progresso Gather feedback during reviews and incorporate feedback loops into subsequent backlog prioritizationo Escalate risks, blockers, or scope challenges to the Capability Manager in a timely manner• Data-Driven Prioritizationo Use data, metrics, and user insights to drive prioritization decisions within the backlogo Support definition and tracking of product KPIs in alignment with the Capability Manager’s directiono Leverage analytics to validate feature impact and inform backlog adjustments• Risk & Issue Managemento Identify and communicate potential risks early in the development cycleo Support mitigation planning in collaboration with Engineering and QAo Ensure customer-facing issues, defects, and technical concerns are tracked, prioritized, and resolved promptly• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do soRequired Qualifications:• Bachelor’s degree in a technical, business, or related discipline OR equivalent experience• Certifications such as CSPO, PSPO, SAFe PO/PM, or Agile equivalent• 8+ years of professional experience in the IT/ITES industry, including: 4+ years as a Product Owner or Business Analyst, preferably in Agile environments• Agile Methodology: Experience with Scrum and Agile software development methodologies• Solid Healthcare Domain Experience and In-depth knowledge of health care systems• Familiarity or Working knowledge of tools like Rally, JIRA, Confluence, AHA• PBM or Service Now Familiarity : Candidates with familiarity with RX PBM and/or Service Now• Proven solid communication skills, ability to prioritize effectively, and experience working with technical teams• Flexibility with working on USA overlap shift timings

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