At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

Online Doctor’s Consultation

We’re hiring a Senior AP Analyst who thrives in complex, fast-paced environments and takes ownership of resolving issues end-to-end. You’ll go beyond processing invoices — acting as a problem-solver, business partner, and quality champion across the invoice-to-pay lifecycle.What You’ll Do<ul><li>Process PO and Non-PO invoices with high accuracy and within SLA</li><li>Proactively resolve missing PO, insufficient funds, pricing mismatches, and approval delays</li><li>Own complex cases end-to-end, coordinating with business, procurement, FP&amp;A, and vendors</li><li>Partner with business teams to unblock approvals and prevent aging</li><li>Support global payment cycles and assist with wire return investigations</li><li>Ensure tax compliance documentation (W8/W9) and audit readiness</li><li>Identify recurring issues and contribute to root cause analysis and process improvements</li><li>Act as a subject matter expert for AP tools (ERP, OCR, ticketing systems, portals)</li><li>Support month-end close activities and audit requests</li><li>Contribute to AP metrics, reporting, and continuous improvement initiatives</li></ul>

<ul><li>6–9+ years of AP experience in a mid-to-large global organization</li><li>Strong understanding of PO lifecycle, 2-way / 3-way match, and accrual concepts</li><li>Experience with ERPs (NetSuite preferred) and invoice automation tools</li><li>Strong stakeholder communication and follow-up skills</li><li>Proven ability to manage high volumes with accuracy and ownership</li><li>Process improvement mindset and strong attention to detail</li></ul>

<div sr-tagline=""></div>At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

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