At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

Online Doctor’s Consultation

The Business Desk team for Freshworks is the fastest-growing function in the organization and spread out across various time zones. With the increasing market demand and diverse landscape, there is an ever-increasing ask for deals packaged for specific buyer personas, different geographies, their laws, and regulations, and it requires careful understanding and execution of the business arrangement between us and our customers.&#xa0;The Deals Desk’s role is to ensure all of the above factors are met and culminate to being the one-point interface for all global sales teams to drive deals towards contractual and commercial closure&#xa0;.As a Senior Deals Desk Analyst, you will be responsible for:<ul><li>Drive and influence comprehensive deal reviews for large, complex deals</li><li>Actively participate in the sales strategy to support revenue objectives</li><li>Partner with sales and finance management, legal, order operations, and revenue on recommendations and options for deal structure and deal closure.</li><li>Build custom pricing model where needed.</li><li>Advise customer contract negotiations; including pricing/discount structure, renewal terms, site license agreements and all commercial contract clauses</li><li>Maintain current knowledge of product offerings, pricing promotions, and market/competitive intelligence</li><li>Provide sales guidance on elements of a “good deal” using competitive insights and historical pricing in similar deals</li><li>Develop and/or contribute to process improvement and control governance for your assigned territory</li><li>Participate in projects, sales training and related initiatives from management as requested</li><li>Provide regular process improvement/best practice input to finance leadership</li><li>Own internal activities on key deals (structuring, problem-solving and support/approvals).</li></ul>

<ul><li>Have a Bachelor Degree</li><li>5+ &#xa0;years in a deal desk, contract drafting, deal / contract negotiation, finance, business analysis, sales ops, and/or order to cash experience.</li><li>Experience working within in an Enterprise, SaaS, or high-tech company is ideal</li><li>Excellent communication (verbal and written), strong interpersonal skills and should be comfortable working across geographies</li><li>Experience in assessing multiple business and financial factors to make complex judgment calls</li><li>Ability to work cross-functionally across various business units, adapt quickly and prioritize requests</li><li>Strength in process documentation, presentation and training</li><li>Technically Savvy with understanding of CRM &amp; CPQ tools</li></ul>

<div sr-tagline=""></div>At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

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