At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

Online Doctor’s Consultation

We are seeking a motivated and experienced professional to join our GTM (go-to-market) information security team as Senior Analyst - Cybersecurity. This person will report to the Manager, Information Security with the primary responsibility of being a subject matter expert in Cybersecurity providing confidence and assurance to freshworks existing customers and prospective customers.Job DescriptionThe objective of the role is to be a technical security expert and win the trust of customers representing the information security of the company. The role is key to provide to customers adequate, contextual, and timely information around information security.&#xa0;This role will be responsible for working closely with the Security Engineering, Product Engineering teams and be a single point of contact handling all cloud security, AWS architecture-related aspects. Working with Customer facing teams such as Sales, Pre-Sales, Channel Sales, Customer Success, Customer Support, and Deals desk teams this role will handle information security requirements from prospective customers and/or existing customers.The scope of the role includes responding to RFPs, security, and data privacy questionnaires, and handling calls jointly with other teams from the Go-To-Market functions. Given the wide range of time zones that we cater to, the role members will be aligned to different time zones when required.What You Get To Do In This Role<ul><li>Play the role of technical security advisor providing assurance on information security asks from prospective or existing customers related to security engineering, architecture, and technical security aspects of the product.</li><li>Work with product engineering &amp; security engineering teams, create reusable customer shareable technical security collaterals based on customer asks for providing the required information security assurance.</li><li>Participate in customer discussions related to technical security.</li><li>Respond to information security questionnaires, Inquiries, Queries, RFI/RFPs, other due diligence documents.</li><li>Perform Contract Reviews (MSA, DPA, BAA, etc…) for the applicable/related to information security obligations.&#xa0;</li><li>Coach the existing team members upskilling their technical security knowledge.</li><li>Have a balanced work-life integration.&#xa0;</li></ul>

<ul><li>5-8&#xa0;years of experience in Information Security roles (Application Security Architecture or Security Pre Sales or Solutioning)</li><li>Experience in Cloud services/technology (AWS) around information security.</li><li>Flexibility in working in different shifts/regions. This is absolutely mandatory because you will be expected to work in a specific shift&#xa0;</li><li>Good understanding and knowledge of web frameworks and architecture.</li><li>Any experience as a Pre-Sales/Solution Engineering in a SAAS setup is a plus.</li><li>Good verbal and written communication skills to communicate concisely and unambiguously.</li><li>Desire to work in a dynamic, aggressively growing environment and adhere to a strong work discipline of responding to customers contextually and in a timely manner.</li><li>Self-sufficient and able to work with little direct supervision.</li></ul>

<div sr-tagline=""></div>At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

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