Royal Cyber

<html><body>Key Responsibilities<\/b> <\/p>Quality Strategy x26amp; Planning<\/b> <\/p><ul><li>Define and manage the overall QA strategy<\/b>, test approach, and quality governance for the program. <\/li><li>Own test planning, estimation, scheduling, and preparation across multiple milestones. <\/li></li><li>Establish QA processes, standards, and best practices for multi-system, multi-site testing. <\/li></li><li>Collaborate with business teams to understand requirements, acceptance criteria, and testing scope. <\/li><\/ul>Test Management x26amp; Execution<\/b> <\/p><ul><li>Lead end-to-end testing across UI, API, integrations, backend workflows, and data validations<\/b>. <\/li><li>Ensure coverage for functional testing, regression, SIT, UAT support, and production validation. <\/li></li><li>Conduct cross-browser, cross-device, and responsive UI testing. <\/li></li><li>Oversee and participate in test case design, review, and execution. <\/li></li><li>Ensure thorough testing of features such as homepage, PLP, PDP, cart/checkout flows, user accounts, orders, and promotions. <\/li></li><li>Validate integration workflows between multiple systems (commerce engine, OMS, ERP, CMS, marketing, payment systems, etc.). <\/li></li><li>Perform high-level data validation, including post-migration checks. <\/li><\/ul>Automation Leadership<\/b> <\/p><ul><li>Define automation strategy and roadmap (UI + API). <\/li></li><li>Build or oversee automated regression scripts using a no-code/low-code internal tool or standard frameworks. <\/li></li><li>Ensure automation coverage for critical end-to-end journeys. <\/li></li><li>Integrate automation into CI/CD pipelines. <\/li><\/ul>Performance x26amp; Load Testing<\/b> <\/p><ul><li>Ability to plan and coordinate performance testing (tools may vary such as JMeter, Lighthouse). <\/li></li><li>Provide insights on page performance, response times, and potential bottlenecks. <\/li><\/ul>Defect Management x26amp; Reporting<\/b> <\/p><ul><li>Own defect triage, prioritization, and RCA processes. <\/li></li><li>Maintain transparency with stakeholders on defect status, quality risks, and mitigation strategies. <\/li></li><li>Provide daily/weekly QA reports, coverage metrics, and readiness updates. <\/li><\/ul>Leadership x26amp; Team Management<\/b> <\/p><ul><li>Lead and mentor a small offshore QA team (manual + automation). <\/li></li><li>Review team work, guide testing scenarios, and ensure delivery quality. <\/li></li><li>Act as the primary QA point-of-contact<\/b> for the client onshore. <\/li><li>Work effectively in an agile environment with distributed teams across time zones. <\/li><\/ul>Go-Live Support<\/b> <\/p><ul><li>Plan and execute pre-go-live smoke tests. <\/li></li><li>Validate production deployments and provide hypercare QA support. <\/li></li><li>Sign off on release readiness from a quality standpoint. <\/li><\/ul><div align="center"><hr/> <\/div>Required Skills x26amp; Experience<\/b> <\/p>Must-Have Skills<\/b> <\/p><ul><li>8–12 years of total QA experience<\/b>, with 3+ years in a lead or onshore client-facing role<\/b>. <\/li><li>Strong experience in end-to-end testing<\/b> of complex, integrated digital platforms. <\/li><li>Solid understanding of web application testing<\/b>, responsive UI testing, and browser/device compatibility. <\/li><li>Strong experience in API testing<\/b> and validating multi-system integrations. <\/li><li>Hands-on experience in test case design, execution, and defect management<\/b>. <\/li><li>Experience with automation testing<\/b> (any tool or framework). <\/li><li>Experience coordinating or executing performance testing<\/b>. <\/li><li>Strong knowledge of Agile/Scrum practices. <\/li></li><li>Excellent communication skills and ability to work with business users. <\/li></li><li>Ability to lead offshore QA engineers<\/b>, review their work, and ensure output quality. <\/li><\/ul>Good-to-Have Skills<\/b> <\/p><ul><li>Experience testing eCommerce, retail, or multi-site digital platforms. <\/li></li><li>Exposure to composable architecture, headless commerce, or API-driven systems. <\/li></li><li>Familiarity with CI/CD tools and automation integration. <\/li></li><li>Understanding of data migrations, data integrity validation, and cross-system flow testing. <\/li></li><li>Experience using tools like JIRA, Confluence, Postman, browser dev tools, performance testing tools. <\/li><\/ul><div align="center"><hr/> <\/div>Key Attributes<\/b> <\/p><ul><li>Strong ownership and accountability mindset. <\/li></li><li>Ability to engage directly with business and technology stakeholders. <\/li></li><li>Analytical and structured problem-solving approach. <\/li></li><li>Calm under pressure, especially during UAT and go-live phases. <\/li></li><li>Ability to manage multiple workstreams and deadlines. <\/li><\/ul><div> <\/div><\/span> </div></li></ul></div></li></ul></li></li></li></li></li></li></li></li></ul></div></li></ul></li></li></ul></li></ul></li></ul></li></ul></li></li></ul></li></li></ul></body></html>

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