Bharat CSR & Sustainability Summit & Awards, 2025

Channel Partner of the year Award - 2024

Best Channel Partner - Truecaller Business

Gallup Exceptional Workplace Award for 2025

Gallup Workplace Award 2025

Enterprise Digital Transformation of the Year

ET Telecom Awards 2025

Empowering Women Leaders
We are deeply committed to nurturing women leaders. Our exclusive AspireHer program is designed for high-potential women in mid-management, enabling their progression to senior leadership roles through focused learning and mentorship. Additionally, career progression for diversity employees is actively supported through Internal Job Postings, on-the-job training, and structured development plans to help women move into new and challenging roles.
Building a Diverse Workforce
Diversity is at the heart of our hiring strategy. Our Talent Fulfillment Team and all Hiring Managers prioritize women candidates for open positions. In collaboration with Business Units and HR teams, specific roles are identified for diversity-only hiring to further strengthen gender representation at every level. We also offer special referral incentives for employees who recommend female candidates, reinforcing our collective commitment to diversity. For leadership roles (N/N-1 levels), we actively focus on bringing in more women leaders who can inspire and drive change across the organization.
Inclusion as a Way of Life
Inclusion at TTBS is not just a value &ndash; it&rsquo;s our culture. Our ONEderful Conversations initiative encourages open dialogue on diversity, respect, and empathy, reminding everyone that &ldquo;Every voice counts&rdquo; and &ldquo;Thoughts transcend language.&rdquo;
At TTBS, we&rsquo;re not just creating policies &ndash; we&rsquo;re building a workplace where women feel valued, supported, and inspired to reach their full potential.

Diversity Initiatives

FSC Sports Day @ Mumbai

Ganapati Celebrations @ South

Heath Check-up @ South

International Womens Day @ West

Milestones @ Mumbai 1

Milestones @ North 1

Navratri @ Mumbai

Navratri @ South

Tata Tele Business Services

At TTBS, we take pride in creating a workplace where women can truly thrive &ndash; personally and professionally. Our policies and initiatives are designed to support, empower, and celebrate women at every stage of their journey.
Comprehensive Maternity Benefits
We offer extensive maternity benefits covering all births, surrogacy, and adoption. Women employees continue to enjoy performance-linked incentives during their maternity period &ndash; because we believe that care and career should go hand in hand.
Daycare Support
Our daycare facilities provide reliable childcare assistance for working mothers, helping them focus on their goals while ensuring their little ones are cared for in a safe environment.
Employee Assistance Program
Through our partnership with 1to1Help, employees have access to confidential and professional counselling support. We focus on holistic well-being, encouraging every woman to thrive &ndash; mentally, emotionally, and physically. We also conduct regular well-being sessions covering fitness, self-defense, learning programs, and social initiatives for women employees.
Safe and Inclusive Workplace
Safety for women at work is our highest priority. Strict directives are in place for women&rsquo;s working hours, and Reporting Managers are automatically notified in case of late sitting to ensure immediate support and safety. Our Anti-Discrimination and Prevention of Harassment policies reinforce a respectful, inclusive work environment, while our PoSH Policy ensures zero tolerance towards any form of harassment. Regular PoSH training and active PoSH committees in every regional office help sustain a culture of safety, dignity, and trust.
Dignity at Workplace
We uphold a zero-tolerance approach to harassment, discrimination, or retaliation. Our Dignity at Workplace policy ensures everyone is treated with fairness, respect, and empathy.

Women-Friendly Policies at TTBS

Industry: Telecom & Cloud ServicesQualifications1. Bachelor’s or master’s in computer science, Data Science, Economics, Business Management or related fields2. 10+ years in data, analytics, or AI leadership roles, including at least 3+ years in Gen AI, AI/ML solution delivery, analytics-led consulting, or change management3. Proven track record in delivering Gen AI, AI/ML solutions at-scale and data driven decision making at-scale4. Deep understanding of AI governance, MLOps, and responsible AI practices5. Strong leadership and stakeholder management skills6. Excellent communication and change-management capabilities7. Product Owner certification (e.g., CSPO, SAFe POPM) preferred8. Familiarity with telecom BSS/OSS or cloud platforms is a plusJob SummaryResponsible for shaping AI-driven business solutions, establishing ROI and IRR for initiatives, and prioritizing product requirements to maximize business impact. Act as the voice of the customer and business within the AI CoE, coordinating with cross-functional teams, and ensuring that Gen AI, AI/ML products deliver tangible business value. The Product Owner plays a crucial role in shaping the roadmap and execution of AI/analytics initiatives in telecom and cloud domains.Key Responsibilities1. Own the product vision, roadmap, and backlog for assigned Gen AI, AI/ML or analytics products2. Gather and refine requirements from business stakeholders, domain SMEs, and users3. Collaborate with data scientists, engineers, and UI/UX teams to develop high-quality deliverables. Vendor and partner management as required4. Prioritize features and user stories based on business impact, value, and dependencies5. Conduct sprint planning, backlog grooming, and user acceptance testing (UAT)6. Drive continuous feedback loops with users to refine and enhance the product7. Ensure alignment with AI CoE governance, data privacy, model explainability, and operationalization standards. Compliance with AI regulations8. Prepare product demos, training, and documentation for effective rollout and adoption9. Track KPIs such as accuracy, adoption, ROI, risk and user satisfactionObjectives1. Accelerate AI-driven transformation and innovation2. Maximize ROI from AI investments through strategic alignment and execution3. Promote widespread AI adoption across business units4. Ensure responsible, explainable, and secure AI usageKey Result Areas (KRAs)1. Measurable improvement in AI maturity across functions2. Impact of AI use cases and number of use cases deployed3. Time-to-market for AI solutions4. AI adoption rate and cross-functional engagement. Business unit NPS5. Accuracy, reliability, and relevance of deployed models. Model deployment cycle time, cost savings achieved6. Compliance with AI governance and ethical standards7. Training hours and AI upskilling metrics across the organizationExpected Outcomes1. Tangible business advantage through applied AI innovation2. Scalable and reusable AI solutions across the enterprise3. Improved decision-making and operational efficiency4. Strong AI governance and minimized risk exposureKey Competencies• Product Thinking, Problem solving & Business Value Orientation• Technical Curiosity & Applied AI Knowledge• Agile Delivery & Stakeholder Management• Cross-functional Collaboration• Data Storytelling & Influential Communication• Change Management & Adoption Leadership• Regulatory Awareness & Ethical AI Practices• Data Driven Decision Making

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