Concentrix

<html><body>Job Title:Manager I, B2B SalesJob DescriptionThe Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction</li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date</li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities</li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members</li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories</li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market </li><li>Be a point of escalation for our clients and respond promptly to any issues</li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed</li><li>Work with client contact on reporting and forecasting</li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)</li><li>Work with client contact on reporting and forecasting</li><li>Coordinate team incentives and Sales Performance Incentive Funds</li><li>Partner and build business relationships with all partners to ensure customer expectations are met</li></ul>Location:IND Gurugram - SP Infocity, Industrial Plot No. 243, 1st, 3rd, 4th, 5th & 7th FloorsLanguage Requirements:English (Required)Time Type:Full time2026-02-27 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" target="_blank">Job Applicant Privacy Notice for California Residents</a></body></html>

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