You can always be yourself at Synchrony.
We wouldn&rsquo;t want you any other way. We celebrate the diversity of our people, skills and ideas. And believe that the sum of our individual differences is one of our greatest competitive advantages.
True diversity is more than talk. It&rsquo;s connecting, coming together and turning ideals into action. We&rsquo;re committed to inclusion &ndash; with programs built on honest interaction and collaboration. Together, we build bridges that help us all work better.
Inclusive of all individual characteristics, we want our employees to feel Synchrony offers a safe workplace for all where they can grow and succeed.
WORKING FORWARD TOGETHER
Our Diversity &amp; Inclusion Networks are close-knit groups formed around common interests and ambitions.
<ul>
<li>African American Network+</li>
<li>Asian Professional Engagement Network+</li>
<li>Hispanic Network+</li>
<li>Lesbian, Gay, Bisexual, Transgender+ Network</li>
<li>Native American Network+</li>
<li>People with Disabilities Network+</li>
<li>Veterans Network+</li>
<li>Women&rsquo;s Network+</li>
</ul>
You don&rsquo;t need to be a woman to join the Women&rsquo;s Network. All you have to do is extend a helping hand&ndash;and become a supporting member of a network of your colleagues.
SHARING WHAT YOU KNOW
When you join a Network, bring your ideas, contribute your unique perspectives, and see those grow into 900+ events a year for the entire Synchrony team. Together we show why Synchrony is an employer of choice for people who value what makes each of us, us.
EXPANDING WHAT YOU CAN BECOME
Through our networks, you have a hands-on place to develop your leadership skills. A supportive place to realize your potential &mdash;providing a great platform for recruiting, professional development and networking opportunities.
Equality:
At Synchrony, we believe in equity and belonging. We pride ourselves on our diverse and inclusive culture. Currently standing at 46% women diversity, we aim to achieve 50-50 gender balance soon.

Synchrony

Manager, QA (Quality Assurance) - Digital Analytics (Individual Contributor) role is a part of India Analytics Hub (IAH). The role will include understanding of tagging & implementation , working knowledge of tools for validating digital properties , work closely across multiple business teams , recommend and setup QA across synchrony platforms to minimize manual efforts & errors. The model candidate must be skilled in QA and has ‘Go Getter Attitude’, Goal Oriented and should be able to deliver independentlyKey Responsibilities:Lead, manage and setup tagging and cookies auditing tools for automating manually tested scenarios and user journeys into automated scripts/flows across multiple synchrony platforms. Perform code audits on tag management systems for feature enhancements, run regression testing Provide QA requirements, review & validate implementation of analytical, marketing technologies, across Synchrony digital platforms via tag management systems Mentor and guide team members on QA tools and processes ​Required Skills & Knowledge:2 to 5 years of hands-on experience on any one of the tools to set up automation like Observepoint across consumer-facing websites, identify & report out test results 1 to 3 years of hands-on experience in JavaScript, HTML, CSS or web design with ability to independently deliver on basic JavaScript concepts, set up algorithms/define flows for quality analyst role (QA) 1 to 3 years working experience/knowledge in Tag management tools like Tealium, Adobe Launch, or Google Tag Manager Working knowledge & understanding of core concepts / metrics in retail finance Problem solving mindset & Self-starter Desired Skills & Knowledge :Working experience in collaboration with analytics & Quality Assurance teams, code audits, setup and write code/algorithms based on the platform needs Nice to have hands-on experience on any of the tools like cypress.io, Appium, LambdaTest or playwright Mobile apps development experience or experience validating mobile analytics. Strong understanding of concepts of online consumer privacy and consent management. Experience with project management tools such as Jira or Workfront. Eligibility Criteria:BS or MS in Statistics, Economics, Mathematics, or another quantitative field with 2 to 5 years of hands-on Analytics experience (Distance learning not valid)or in lieu of a degree with 4 to 7 years of experienceWork Timings:This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

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