At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

Online Doctor’s Consultation

Responsibilities<ul><li>Write scripts for automating DevOps tasks such as configuration management, provisioning, and deployments using Python, Ruby, or Go.</li><li>Integrate scripts with DevOps tools and pipelines.</li><li>Manage user accounts, permissions, and file systems.</li><li>Perform advanced Linux administration and shell scripting tasks.</li><li>Automate system administration tasks using shell scripts.</li><li>Design and implement CI/CD pipelines for automating deployments and testing.</li><li>Utilize popular CI/CD tools such as Jenkins and GitLab CI/CD.</li><li>Integrate CI/CD pipelines with version control systems and container orchestration platforms.</li><li>Set up and manage monitoring and logging solutions.</li><li>Use tools for collecting, analyzing, and visualizing application and infrastructure logs.</li><li>Troubleshoot issues based on monitoring and logging data.</li><li>Utilize Git for version control and collaboration.</li><li>Perform branching, merging, and conflict resolution using Git.</li><li>Set up and manage Git repositories.</li><li>Use IaC tools such as Terraform and Ansible for provisioning and managing infrastructure.</li><li>Write IaC code to define infrastructure resources like VMs, networks, and storage.</li><li>Automate infrastructure provisioning and configuration using IaC.</li><li>Work effectively with developers, operations teams, and other stakeholders.</li><li>Document DevOps processes and procedures.</li><li>Troubleshoot complex DevOps issues.</li><li>Identify root causes of problems and implement solutions.</li></ul>

<ul><li>Experience: 6-10&#xa0;years</li><li>Advanced understanding of programming concepts (data structures, algorithms, object-oriented programming).</li><li>Experience with relevant libraries and frameworks (e.g., Ansible, Terraform, Flask).</li><li>In-depth knowledge of Linux administration and shell scripting.</li><li>Proficiency in using common Linux commands and tools for system administration.</li><li>Extensive experience with Git.</li><li>Proficiency in Git commands for branching, merging, and conflict resolution.</li><li>Expert knowledge of CI/CD principles and best practices.</li><li>Proficiency in CI/CD tools (e.g., Jenkins, GitLab CI/CD, Azure DevOps Pipelines).</li><li>Extensive experience with IaC tools (e.g., Terraform, Ansible).</li><li>Proficiency in writing IaC code for infrastructure provisioning and management.</li><li>Advanced experience in setting up and managing monitoring and logging solutions.</li><li>Advanced communication and collaboration skills.</li><li>Advanced problem-solving and analytical skills.</li><li>Knowledge of RDBMS like MySQL, PostgreSQL, Oracle.</li><li>Expertise in database design, normalization, and optimization.</li><li>Strong understanding of SQL and proficiency in writing complex queries.</li><li>Experience in database administration tasks such as backup, recovery, security, and performance tuning.</li><li>Extensive experience with Kubernetes environments.</li><li>Deep understanding of Kubernetes architecture and components.</li><li>Proficiency in using kubectl commands and managing Kubernetes resources.</li><li>Experience in setting up and managing Kubernetes clusters.</li><li>Experience with tools like Helm for automating Kubernetes deployments and rollbacks.</li><li>Strong understanding of cloud computing concepts and services (IaaS, PaaS, SaaS).</li><li>Experience with major cloud platforms (e.g., AWS, Azure, GCP).</li><li>Familiarity with cloud-specific DevOps tools and services for deployments, monitoring, and scaling.</li></ul>

All your information will be kept confidential according to EEO guidelines.<div sr-tagline=""></div>At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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