At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

Online Doctor’s Consultation

Overview of the role:As a Lead Software Engineer, you will focus on building next-generation platform services for Freshworks with your strong background in distributed systems and mentor your team to achieve this. You will have an opportunity to redefine customer experiences by building systems that are milli-second efficient, always available and working at internet scale. If you are the kind of engineer who is passionate about building systems, have a good eye for analysis and a mind that can think outside the box, we want to talk to you.Responsibilities:<ul><li>Lead teams to deliver scalable, low latency, and cost-efficient solutions to different product teams.</li><li>Drive solutions and implementation leveraging different open source distributed systems and deliver a complete product.</li><li>Build innovative solutions from scratch and liaise with architects and engineers from other product teams to build solutions and drive adoption.</li><li>Elicit quality attributes of the system as well as create criteria metrics for the product to establish the success of achieved metrics</li><li>Implement and support compliance of self and team to Freshworks compliance and information security processes.</li></ul>

Requirements:<ul><li>6 – 9 years of relevant professional experience</li><li>Advanced proficiency in object-oriented programming principles</li><li>In-depth understanding of the Software Development Lifecycle (SDLC)</li><li>Demonstrated ability to design scalable and high-performance systems</li><li>Skilled in conducting peer code reviews</li><li>Strong analytical and problem-solving abilities</li><li>Extensive hands-on programming experience</li><li>Expertise in data structures and algorithms</li><li>Solid foundation in system design concepts</li></ul>Experience / Desired Skills (but not all required):<ul><li>Degree in Computer Science or equivalent practical experience</li><li>Experience with large-scale systems</li><li>Intermediate knowledge of Ruby on Rails</li><li>Prior experience with AWS</li><li>Experience with open-source projects</li><li>Experience troubleshooting in a SaaS environment with an assertive deployment schedule</li></ul>

<div sr-tagline=""></div>At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

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