At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

Online Doctor’s Consultation

Summary:We are seeking a highly skilled and motivated Workday HR Business System Analyst to join our dynamic team in India. As a key member of our HR IT team, you will play a crucial role in optimizing and maintaining the Workday Human Capital Management (HCM) system. The ideal candidate will have expertise in Workday integrations, have a deep understanding of HR processes, strong analytical skills, and a proven track record of successfully implementing and supporting Workday solutions. 
Technical Skills<ul><li>Inbound and Outbound EIBs</li><li>Core Connector Worker (CCW), Core Connector &amp;quot;x&amp;quot; (various) (including vendor specific templates)</li><li>Workday Studio Inbound/Outbound (SOAP, RAAS, WD API, Third Party API,Effective and Non-Effective dated custom objects)</li><li>Document Transformation</li><li>Workday Extend (PMDs, Scripts, ABOs, Custom Business Processes, Orchestration)</li></ul>Responsibilities: 
Workday Integrations:<ul><li>Manage Workday Integrations that are built on Enterprise Integration Builder (EIB) and Data Transformation, Custom Report and Calculated Fields, Workday Studio (Inbound/Outbound), XSLT, Payroll Integration (PICOF/PECI), Core Connectors (Inbound/Outbound/WECI), Web Services, Workday Extend</li><li>Work with various third-party vendors including Payroll Vendors, Learning ProvidersExpert in different APIs including SOAP (Workday Delivered/Third Party), REST (Workday Delivered/WQL), RAAS</li><li>Experienced in Creating and Maintaining different Security Groups including Integration, User Based and Role Based Groups</li><li>Experienced in end-to-end implementation through different phases including Discovery sessions, Planning, Documentations, Build, E2E testing, Deployment and Hypercare</li></ul>Reporting and Analytics: 
● Design and generate customized reports and dashboards to support HR and business decision-making 
● Utilize Workday reporting tools to extract and analyze HR data for various stakeholdersWorkday System Configuration: 
● Configure and customize the Workday HCM system to meet the organization's HR requirements 
● Hands-on experience on any two Core HR, Absence, Time tracking, compensation modules with Compensation are preferable as one of the modules. 
● Implement and maintain business process configurations, security settingsSystem Optimization: 
● Collaborate with HR stakeholders to identify opportunities for process improvements and system enhancements 
● Analyze current HR processes and propose innovative solutions to maximize the effectiveness of the Workday systemUser Support and Training: 
● Provide ongoing support to end-users, addressing system-related inquiries and issues 
● Develop and conduct training sessions for HR and other relevant teams to ensure efficient and effective use of the Workday systemData Management: 
● Manage data integrity by conducting regular audits and implementing best practices for data governance 
● Work on data migration and integration projects to ensure seamless flow of information across the organizationSystem Upgrades and Maintenance: 
● Stay informed about Workday updates, releases, and new features 
● Plan and execute system upgrades, ensuring minimal disruption and maximum utilization of new functionalitiesCollaboration: 
● Collaborate with cross-functional teams to understand requirements and implement solutions that align with organizational goalsCompliance and Security 
● Ensure that the Workday system is in compliance with relevant data protection and security regulations. 
● Monitor and address any security vulnerabilities or risks related to the Workday system

Experience: 
● Total experience of 7+ years. 
● Bachelor's degree in Information Technology, Business Administration, or a related field 
● Proven experience as a Workday HCM system analyst, with in-depth knowledge of Workday Integrations, reporting, configuration and customization 
● Strong understanding of HR processes and best practices 
● Excellent analytical and problem-solving skills 
● Effective communication and interpersonal skills 
● Ability to work independently and collaboratively in a team environment 
● Experience with data management, reporting, and analytics within the Workday platform. 
● Knowledge of relevant data protection and security regulations 
● Workday certification is a plus 
If you are a detail-oriented and proactive individual with a passion for optimizing HR systems, we invite you to apply for this exciting opportunity to contribute to the success of our organization.

<div sr-tagline=""></div>At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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