At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

Online Doctor’s Consultation

The ideal candidate has Saas sales experience with a terrific reputation for over achieving quota by growing revenues in existing customers. A self - starter with a “GROWTH MINDSET” who has a willingness to learn and adapt in any situation. He/ She should be prepared to develop and execute against an account plan and consistently deliver on revenue targets and have a strong can-do attitude in an agile environment. The ideal candidate will possess both sales and technical expertise along with engagement skills from a CXO level to technical and operations staff.Experience in proactively growing customer relationships while being curious to understand the client's business.Consult and translate customer business and technology needs into technology solutions.Understanding of Customer Experience/Employee Experience in a world of digital business transformation.An exceptionally strong analytical thinker who thrives in fast-paced dynamic environment with good communication and presentation skills.Possesses Leadership and team management skills. 
 
Key Responsibilities: 
&#xa0;<ul><li>Develop and maintain relationships with key accounts, ensuring customer satisfaction and retention.</li><li>Identify new business opportunities within the portfolio of accounts and generate sales leads to achieve revenue targets</li><li>Build and manage a sales pipeline, including forecasting and reporting on sales metrics</li><li>Maximize customer lifetime value by identifying and pursuing cross-selling and up-selling opportunities</li><li>Capable of mentoring a team of Account Managers, providing guidance and support to help them achieve their targets</li><li>Work closely with cross-functional teams, including product, marketing, and customer success, to ensure customer needs are met and exceeded</li><li>Collaborate with customers to understand their business needs and provide solutions that meet their requirements</li><li>Stay up-to-date with industry trends, market developments, and competitor activities, and provide insights to the team</li><li>Minimum of 6-9 years of experience</li><li>Minimum Graduation is mandatory</li><li>Open to EU Shift</li><li>Open to work from office - Chennai or Bangalore</li></ul>

<ul><li>Proven track record of establishing themselves as a strategic trusted advisor to clients</li><li>Must be able to take complex client and vendor concepts and articulate them to an audience</li><li>of varying perception levels.</li><li>At least 3+ experience with software / IT sales.</li><li>Very Strong written and verbal presentation/communication skills (ESSENTIAL)</li><li>Self-starter who can own ongoing customer success of both large and small clients.</li><li>Ability to report and share client’s status on a timely/pre-defined interval.</li></ul>

<div sr-tagline=""></div>At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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