Nexthink

<html><body><section class="job-section" id="st-jobDescription"><div> <p class="googlejobs-paragraph--empty"/> <h2 class="title">Job Description</h2> </div> <div class="wysiwyg" itemprop="responsibilities"> <p>At Nexthink, we’re on a mission to revolutionize IT support with Artificial Intelligence. Our vision? Turn IT from a cost center into a business enabler and radically boost employee productivity.</p> <p>We’re looking for a brilliant IT Support Expert who’s ready to break the mold, challenge the status quo, and help us reimagine IT services with our cutting-edge AI products.</p> <p><strong>Your mission:</strong></p> <ul> <li>Leverage your IT support experience to guide and advise our product teams.</li> <li>Act as a thought leader, championing Nexthink’s strategy to transform IT services.</li> <li>Envision the future of IT service delivery in an AI-driven world.</li> <li>Test, validate, and shape innovative AI solutions.</li> <li>Supervise and train AI agents to deliver next-level support.</li> <li>Benchmark, experiment, and push the limits of what’s possible.</li> </ul> </div></section><section class="job-section" id="st-qualifications"><div> <p class="googlejobs-paragraph--empty"/> <h2 class="title">Qualifications</h2> </div> <div class="wysiwyg" itemprop="qualifications"> <p><strong>Must-have:</strong></p> <ul> <li>A mindset that challenges the status quo and constantly looks for ways to improve processes and ways of working.</li> <li>Strong interest and curiosity in Artificial Intelligence.</li> <li>2+ years of experience as an L1 or L2 IT support technician.</li> <li>2+ years in IT support coordination or leadership roles.</li> <li>Entrepreneurial and self-driven, with excellent problem-solving capabilities.</li> <li>Strong communicator who thrives with customers, engineers, and execs alike.</li> <li>Fluent in English (spoken & written).</li> </ul> <p> </p> <p><strong>Why Nexthink?</strong></p> <p>Because here, your ideas won’t just be heard; they’ll shape the future of IT support for millions of employees worldwide.</p> <p>Ready to disrupt IT support with AI? Apply now.</p> </div></section><section class="job-section" id="st-additionalInformation"><div> <p class="googlejobs-paragraph--empty"/> <h2 class="title">Additional Information</h2> </div> <div class="wysiwyg" itemprop="incentives"> <p>We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.</p> <p>With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.</p> <p>If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: </p> <ul><li><p> Permanent Contract and a competitive compensation package. </p></li></ul> <ul><li><p>

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