Bharat CSR & Sustainability Summit & Awards, 2025

Channel Partner of the year Award - 2024

Best Channel Partner - Truecaller Business

Gallup Exceptional Workplace Award for 2025

Gallup Workplace Award 2025

Enterprise Digital Transformation of the Year

ET Telecom Awards 2025

Empowering Women Leaders
We are deeply committed to nurturing women leaders. Our exclusive AspireHer program is designed for high-potential women in mid-management, enabling their progression to senior leadership roles through focused learning and mentorship. Additionally, career progression for diversity employees is actively supported through Internal Job Postings, on-the-job training, and structured development plans to help women move into new and challenging roles.
Building a Diverse Workforce
Diversity is at the heart of our hiring strategy. Our Talent Fulfillment Team and all Hiring Managers prioritize women candidates for open positions. In collaboration with Business Units and HR teams, specific roles are identified for diversity-only hiring to further strengthen gender representation at every level. We also offer special referral incentives for employees who recommend female candidates, reinforcing our collective commitment to diversity. For leadership roles (N/N-1 levels), we actively focus on bringing in more women leaders who can inspire and drive change across the organization.
Inclusion as a Way of Life
Inclusion at TTBS is not just a value &ndash; it&rsquo;s our culture. Our ONEderful Conversations initiative encourages open dialogue on diversity, respect, and empathy, reminding everyone that &ldquo;Every voice counts&rdquo; and &ldquo;Thoughts transcend language.&rdquo;
At TTBS, we&rsquo;re not just creating policies &ndash; we&rsquo;re building a workplace where women feel valued, supported, and inspired to reach their full potential.

Diversity Initiatives

FSC Sports Day @ Mumbai

Ganapati Celebrations @ South

Heath Check-up @ South

International Womens Day @ West

Milestones @ Mumbai 1

Milestones @ North 1

Navratri @ Mumbai

Navratri @ South

Tata Tele Business Services

At TTBS, we take pride in creating a workplace where women can truly thrive &ndash; personally and professionally. Our policies and initiatives are designed to support, empower, and celebrate women at every stage of their journey.
Comprehensive Maternity Benefits
We offer extensive maternity benefits covering all births, surrogacy, and adoption. Women employees continue to enjoy performance-linked incentives during their maternity period &ndash; because we believe that care and career should go hand in hand.
Daycare Support
Our daycare facilities provide reliable childcare assistance for working mothers, helping them focus on their goals while ensuring their little ones are cared for in a safe environment.
Employee Assistance Program
Through our partnership with 1to1Help, employees have access to confidential and professional counselling support. We focus on holistic well-being, encouraging every woman to thrive &ndash; mentally, emotionally, and physically. We also conduct regular well-being sessions covering fitness, self-defense, learning programs, and social initiatives for women employees.
Safe and Inclusive Workplace
Safety for women at work is our highest priority. Strict directives are in place for women&rsquo;s working hours, and Reporting Managers are automatically notified in case of late sitting to ensure immediate support and safety. Our Anti-Discrimination and Prevention of Harassment policies reinforce a respectful, inclusive work environment, while our PoSH Policy ensures zero tolerance towards any form of harassment. Regular PoSH training and active PoSH committees in every regional office help sustain a culture of safety, dignity, and trust.
Dignity at Workplace
We uphold a zero-tolerance approach to harassment, discrimination, or retaliation. Our Dignity at Workplace policy ensures everyone is treated with fairness, respect, and empathy.

Women-Friendly Policies at TTBS

The Head of FP&A at TTBS plays a critical strategic role, driving financial planning, performance analysis, and business decision support in a fast-paced B2B telecom environment. This role leads budgeting, forecasting, and long-term planning, ensuring alignment with business goals. It provides actionable insights through financial modeling, scenario analysis, and KPI tracking to support growth and profitability. Partnering closely with sales, marketing, operations, and product teams, the Head of FP&A ensures financial discipline and strategic alignment across functions. The role also focuses on cost optimization, efficiency improvement, and capital allocation. Leveraging modern FP&A tools and analytics, the Head of FP&A drives data-driven decision-making and supports TTBS’s agility and competitiveness in a dynamic market.1. Job Purpose / Role Summary:The Head of FP&A is responsible for driving strategic financial planning and performance management to enable sustainable business growth. This role leads budgeting, forecasting, and financial analysis, providing data-driven insights that support executive decision-making and resource optimization. Acting as a key business partner, the Head of FP&A ensures alignment between financial goals and business strategy, identifying opportunities for growth, efficiency, and profitability in a dynamic B2B telecom environment.1. Key Stakeholders:CFO (primary reporting line), CEO, and other C-suite leaders (CHRO, CIO, CTO) for strategic decision-making. Partner with Sales, Marketing, Operations, Product, HR, and IT to support planning, performance tracking, and investment decisions. Within Finance, work closely with accounting for accurate reporting and Treasury for cash flow and capital planning. Additionally, to lead and mentor the FP&A team, ensuring high-quality analysis and execution.1. People Leadership:The Head of FP&A is a key people leader, responsible for building, leading, and developing a high-performing FP&A team. This includes setting clear goals, providing strategic direction, and ensuring alignment with overall business objectives. They mentor team members, foster a culture of accountability, collaboration, and continuous improvement, and drive the adoption of best practices in financial analysis and planning. The role also involves cross-functional influence, guiding non-finance stakeholders through financial concepts and decisions.1. Key Job Duties and ResponsibilitiesStakeholder & Shareholder Management• Prepare and present financial reports for the Audit Committee, Board, and shareholders.• Ensure timely and accurate dissemination of financial information to internal and external stakeholders.• Communicate financial performance, risks, and strategy with clarity across senior leadership and investor forums.P&L and Margin Performance• Drive profitability analysis across products, geographies, and customer segments.• Monitor and manage EBITDA margin levers; ensure margin improvement strategies are in place.• Track and maintain EBITDA Output Index at >X%, ensuring forecast accuracy and financial discipline.Cost Management & Efficiency• Lead cross-functional cost optimization projects; monitor savings vs targets.• Track and report cost-saving initiatives and variances; recommend corrective actions.• Manage cost budgeting and forecasting across functions, ensuring alignment with strategic goals.Cash Flow Management• Optimize Operating Cash Flow (OCF) through working capital and expense management.• Prepare rolling cash flow forecasts and provide actionable insights for liquidity planning.Strategic FP&A Leadership• Lead budgeting, forecasting, and long-term planning processes aligned with business objectives.• Build financial models, conduct scenario planning, and evaluate business risks/opportunities.• Monitor and report key KPIs, perform variance analysis, and drive performance improvement.• Function as a strategic business partner to functional heads for financial decision support.• Lead, mentor, and grow the FP&A team, fostering a performance-driven and analytical culture.1. What Success Looks Like (12-18 Months)• Enhanced Shareholder & Board Engagement - Consistently deliver clear, data-driven insights to the Board, Audit Committee, and shareholders. Improve transparency and trust through accurate, timely, and strategic financial reporting.• Optimized Segmental P&L Performance - Establish deep profitability analysis across product, geography, and customer segments. Drive actionable insights leading to revenue growth and margin improvement.• Achieved Cost Savings Targets - Lead successful cost optimization initiatives, meeting, or exceeding savings goals. Streamline inefficient processes and drive efficiency through automation and cross-functional collaboration.• Stronger Operating Cash Flow Management - Improve accuracy of OCF forecasting and enhance working capital efficiency. Support liquidity planning through initiative-taking cash flow monitoring.• Sustained EBITDA Margin Improvement - Identify and track key margin drivers; maintain EBITDA Output Index consistently >90%. Support pricing strategies and cost controls that boost margin performance.• Modernized FP&A Function: Implement advanced FP&A tools, dashboards, and analytics for real-time decision support. Build a high-performing, insights-driven FP&A team with strong business acumen.1. Ideal Profile• Bachelor’s in finance, Accounting, or related field, MBA, CA (preferred)• 10–15 years in FP&A, with 5+ years in a senior leadership role• Telecom industry experience is highly preferred.• Proven record in driving financial strategy, leading cost initiatives, and managing high-impact FP&A functions.• Experience presenting to Boards, Audit Committees, and senior stakeholders.• Advanced financial modeling, scenario analysis, and forecasting skills.• Proficient in Excel, ERP systems (SAP/Oracle), and BI tools (Power BI/Tableau)• Strong understanding of key telecom metrics and operational drivers• Ability to drive data-led decisions and financial insights.• Analytical thinker with strong business acumen• Skilled in leading and mentoring high-performing FP&A teams.• Excellent communication and presentation skills• Strong stakeholder management, collaboration, and influencing skills.• High integrity, critical thinking, and problem-solving capabilities• Comfortable navigating change and leading transformation initiatives1. Added Advantage• Finance Digital Transformation Experience: Proven record in leading FP&A digitization using AI/ML, RPA, or advanced analytics to improve forecasting and efficiency.• M&A Exposure: Firsthand experience in financial due diligence, valuation, and integration during mergers, acquisitions, or divestitures, especially in regulated industries.• Change Leadership in Large Organizations: Demonstrated ability to drive finance transformation, lead cross-functional change, and develop high-performing teams in complex, matrixed setups.• Tata Group or Conglomerate Experience: Familiarity with Tata values, governance, and processes or prior experience in similar large Indian business groups.• Strong Industry Network: Robust connections within telecom and finance sectors to enhance market intelligence, partnerships, and strategic influence.

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