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<html><body> Family Engagement Specialist needed in an Education Group in Hyderabad. <\/span><\/span><\/p><div>Female candidate needed.<\/span><\/span> <\/div><div>Immediate Joining<\/span> <\/span><\/span><\/div><div> <\/span><\/span><\/div><div>Key Responsibilities <\/span><\/span><\/span><\/b> <\/span><\/span><\/div>Fields incoming enquiries from prospective families, collect and capture their data into the student management system effectively and accurately <\/span><\/span><\/span> <\/span><\/span><\/p>Build effective, supportive and professional relationships with families to promote School’s Amazing Learning and support prospective families in identifying their school choice options <\/span><\/span><\/span> <\/span><\/span><\/p>Ensure all incoming enquiries from prospective families are attended promptly, effectively and professionally according to protocols and best practices <\/span><\/span><\/span> <\/span><\/span><\/p>Engage positively with prospective families while providing accurate and relevant information and guidance that will convert to appointments and ultimately enrolment in respective school of choice <\/span><\/span><\/span> <\/span><\/span><\/p>Effectively managing workloads in a fast-paced environment <\/span><\/span><\/span> <\/span><\/span><\/p>Effectively work as a team to plan, coordinate and execute effective inbound and outbound campaign that promotes high conversion rate <\/span><\/span><\/span> <\/span><\/span>Proactively provide feedback to ensure effective communication strategies, positive customer experience, and higher conversion<\/span><\/span><\/span> <\/span>x26nbsp;<\/span> <\/span><\/span>Abilities and Skills <\/span><\/span><\/span><\/b> <\/span><\/span>Knowledge and understanding of primary and secondary school environment and admissions process, is an added advantage <\/span><\/span><\/span> <\/span><\/span>Ability to understand, apply and use a variety of software applications, including sound knowledge of standard computing tools including Microsoft Office applications, online databases, email, and web-based research tools. <\/span><\/span><\/span> <\/span>Experience using Hub spot and Engage software, preferred<\/span> <\/span>Ability to manage social media is an added advantage.<\/span> <\/span><\/span>Experience in an urban school with students of various racial, ethnic and socioeconomic backgrounds, preferred <\/span><\/span><\/span> <\/span>Ability to work collaboratively and establish rapport with diverse families and school staff<\/span> <\/span><\/span>Ability to organize and coordinate work independently and set priorities in the context of a full, multifaceted set of responsibilities. <\/span><\/span><\/span> <\/span><\/span>Ability to exercise good judgment and discretion, particularly in matters relative to sensitive or confidential student records, personnel or organizational matters. <\/span><\/span><\/span> <\/span><\/span>Ability to engage in self-evaluation with regard to performance and professional growth; <\/span><\/span><\/span> <\/span><\/span>Ability to establish and maintain cooperative working relationships with students, staff and others <\/span><\/span><\/span> <\/span><\/span>Demonstrated ability to make accurate and consistent interpretations of a broad variety of academic and/or administrative policies and procedures. <\/span><\/span><\/span> <\/span>Effective analytical, critical thinking, writing and verbal communication skills<\/span> <\/span><\/span><\/p>Required Qualifications <\/span><\/span><\/span><\/b> <\/span>Bachelor’s degree from an accredited college or university<\/span> <\/span><\/span>Minimum 2 years’ experience in sales and/or customer service environment <\/span><\/span><\/span> <\/span>Strong proficiency in English (Written x26amp; Spoken)<\/span> <\/span>Strong proficiency in Telugu (Written x26amp; Spoken)<\/span> <\/span>Looking for Local candidates from Hyderabad<\/span> <\/span>Only Shortlisted candidates will be contacted. Background verification will be conducted for selected candidate.<\/span><\/span> <\/p><div> <\/div><\/span> </div></div></div></div></div> </body></html>

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