At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

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Position Overview:As the Director of SMB Sales at Freshworks, you will be at the helm of driving sales growth and expanding our market presence across the SMB segment. Leading a dynamic team, you will spearhead strategic sales initiatives tailored to the unique needs of small and medium-sized businesses worldwide. Your primary focus will be on crafting and executing strategies to drive revenue, and optimize sales performance. This pivotal role demands a seasoned leader with a deep understanding of SMB dynamics, a strategic mindset, and a track record of delivering tangible results in sales leadership within the software and SaaS industries. You will play a crucial role in driving Freshworks' mission forward, with innovative solutions and driving sustainable growth in the SMB segment.

<ul><li>12+ years of demonstrated success in software sales, particularly in the SMB segment</li><li>Minimum of 5 years in sales management and territory management roles, with a proven ability to cultivate and nurture high-performing sales teams.</li><li>Experience leading teams of 30 or more span, with a focus on driving results through effective coaching and development.</li><li>Proven track record of strategically growing businesses and consistently surpassing sales quotas, specifically within the SMB market.</li><li>Proficiency in articulating a clear vision and setting strategic goals for the SMB sales business, aligning with overall company objectives.</li><li>Strong background in identifying new opportunities within industry verticals and executing expansion strategies tailored to the SMB segment.</li><li>Comprehensive understanding of solution selling methodologies and experience in navigating complex sales cycles, particularly with CXOs.</li><li>Willingness to work in all shifts to effectively engage with regional teams and customers.</li><li>Commitment to maintaining operational rigor, including monitoring sales activities, conducting effective reviews, and ensuring forecast accuracy through meticulous CRM management.</li><li>Proactive approach to cross-functional collaboration, working closely with departments such as Marketing, Sales Development, Pre-Sales, Sales Operations, Legal, and Finance to drive cohesive strategies and achieve collective goals.</li></ul>

All your information will be kept confidential according to EEO guidelines.<div sr-tagline=""></div>At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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