You can always be yourself at Synchrony.
We wouldn&rsquo;t want you any other way. We celebrate the diversity of our people, skills and ideas. And believe that the sum of our individual differences is one of our greatest competitive advantages.
True diversity is more than talk. It&rsquo;s connecting, coming together and turning ideals into action. We&rsquo;re committed to inclusion &ndash; with programs built on honest interaction and collaboration. Together, we build bridges that help us all work better.
Inclusive of all individual characteristics, we want our employees to feel Synchrony offers a safe workplace for all where they can grow and succeed.
WORKING FORWARD TOGETHER
Our Diversity &amp; Inclusion Networks are close-knit groups formed around common interests and ambitions.
<ul>
<li>African American Network+</li>
<li>Asian Professional Engagement Network+</li>
<li>Hispanic Network+</li>
<li>Lesbian, Gay, Bisexual, Transgender+ Network</li>
<li>Native American Network+</li>
<li>People with Disabilities Network+</li>
<li>Veterans Network+</li>
<li>Women&rsquo;s Network+</li>
</ul>
You don&rsquo;t need to be a woman to join the Women&rsquo;s Network. All you have to do is extend a helping hand&ndash;and become a supporting member of a network of your colleagues.
SHARING WHAT YOU KNOW
When you join a Network, bring your ideas, contribute your unique perspectives, and see those grow into 900+ events a year for the entire Synchrony team. Together we show why Synchrony is an employer of choice for people who value what makes each of us, us.
EXPANDING WHAT YOU CAN BECOME
Through our networks, you have a hands-on place to develop your leadership skills. A supportive place to realize your potential &mdash;providing a great platform for recruiting, professional development and networking opportunities.
Equality:
At Synchrony, we believe in equity and belonging. We pride ourselves on our diverse and inclusive culture. Currently standing at 46% women diversity, we aim to achieve 50-50 gender balance soon.

Synchrony

Role Summary/Purpose: AVP, Portfolio Credit Analytics will be responsible for providing end to end analytical support and solutions to PCMs supporting Verizon within the Digital platform space. The role requires collaboration with Strategy, Infrastructure, Client, Finance and Marketing teams to provide analytical support, development and implementation of new strategies, products, and capabilities. It further requires a deep understanding of products, data, processes and the use analytical methods/tools for credit risk evaluation, delinquency/loss mitigation and portfolio monitoring as well as providing guidance to junior level resources as needed. The position reports into VP, Portfolio Credit Analytics Leader within the India Credit Organization.Essential Responsibilities:· Partnering with various PCMs to understand analytic needs and provide insight and recommendations to support portfolio growth and loss mitigation.· Lead deep-dive analyses on Verizon device financing credit reporting to identify growth opportunities and optimize program scalability and performance.· Own batch quick screen tracking, waterfall reporting, and detailed performance deep dives to support data-driven decision-making.· Monitor and analyze cash flow underwriting metrics, including delinquency, spend behavior, and comparative performance (Verizon vs. broader market).· Support instant provisioning initiatives by leveraging data sharing and MRCT, including pre/post-launch performance tracking and champion/challenger testing.· Identify the key trends associated with portfolios using advanced analytics and help the business to deploy necessary strategies to mitigate credit losses.· Develop and support best-in-class analytic solutions/algorithms for assigned clients with minimum guidance.· Ability to solve business problems independently as well as coordinate and lead credit tasks in cross functional projects.· Study and analyze existing business trends and provide actionable insights to Portfolio Credit Managers and senior leadership on-ways to increase profitability.· Support tracking and reporting of champion/challenger tests including preliminary analysis of the performance of the different strategies.· Responsible for developing new and/or maintaining existing daily/weekly/monthly reporting (e.g., Acquisition metrics, VIP tracking, Account Management reporting etc.)· Partner with Commercial and Fraud teams to research ad hoc questions / customer complaints and improve CX· Work cross-functionally to support the implementation of new products and capabilities.· Work on multiple projects simultaneously and manage projects independently across portfolios.· Coach analysts in various business/technical aspects, establishing priorities and coordinating work.· Investigate and resolve various customer and client issues.· Expand support to other PCMs and team members based on need.· Perform other duties, as necessary.Required Skills/Knowledge: · Bachelor's degree with quantitative underpinning (i.e., Data Science, Computer Science, Risk, Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering) with· 4+ years of experience in consumer and/or commercial Credit/Risk, or Analytics role. OR in lieu of a degree, 6+ years of experience in Programming/Analytics ideally in support of· Risk, Credit, Finance, Accounting, Consumer Lending, or other relevant professional experience.· 4+ years of experience in SAS, SQL and other Analytical tools.· 2+ years of experience in Tableau· Ability to work with large or complex datasets.· Experience working with cross-functional project teams.· Experience presenting to senior leadership.· Excellent analytical and presentation skills.· Provide guidance to analysts as needed.· Strong PC proficiency (Microsoft Suite, including: Word, Excel and PowerPoint).· Provide guidance to analysts as needed.· Strong self-starter balanced with desire to achieve team goals.· Ability to handle sensitive issues with uncompromising integrity and confidentiality.Desired Characteristics: · Experience developing Consumer Credit Risk or Fraud Strategies· 4+ years demonstrated success developing and delivering analytics solutions.· Proven analytical and decision-making skills· Strong presentation skills with ability to interact with all levels of the organization and external clients/partners.· Ability to independently manage processes, Self-motivated and drive continuous process improvement· Strong communications, problem solving skills & attention to detail.· Experience presenting to senior leadership teams.· Demonstrated ability to apply strategic thinking toward tactical execution.· Experience working with cross-functional project teams.Eligibility Criteria: Bachelor's degree with quantitative underpinning (i.e., Data Science, Computer Science, Risk, Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering) with 4+ years of experience in consumer and/or commercial Credit/Risk, or Analytics role. OR in lieu of a degree, 6+ years of experience in Programming/Analytics ideally in support of Risk, Credit, Finance, Accounting, Consumer Lending, or other relevant professional experience.Work Timings: (This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.)

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