At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

Online Doctor’s Consultation

About the Role: Freshworks seeks an experienced Senior Engineering Manager to lead a growing team of Engineers that builds and scales one of our many products. As a technical leader, you own the engineering vision and oversee the technical standards your team thrives on. As a manager of engineers, you coach and develop our promising, young talent and ensure their collective energy is applied effectively and efficiently to accomplish not only the organizational goals, but also their individual career goals. An accomplished record as an individual contributor and experience managing an engineering team is expected to fill these shoes.Responsibilities <ul><li>Own the development practices and standards for your team.</li><li>Own the technical architecture, drive engineering design and shoulder critical decisions.</li><li>Understand, prioritize, and deliver the feature roadmap while chipping away at the technical debt.</li><li>Work effectively with a cross-functional team of product managers, designers, developers, and QA</li><li>Own the communication of the team’s progress and perception of the team itself.</li><li>Collaborate with the Support team to keep track of and triage technical issues and track them through to resolution.</li><li>Collaborate with Talent Acquisition to drive sourcing, screening, interviewing and recruitment of the right talent for your team.</li><li>Continuously improve the productivity of your team by identifying investments in technology, process, and continuous delivery</li><li>Own the morale of your team, unblock them at critical junctures, break ties in a timely manner.</li><li>Own the careers of your team members, deliver regular and timely feedback, represent your team for annual reviews and reward your performers.</li></ul>

<ul><li>Education: Bachelor's Degree in the technical field OR equivalent work experience</li><li>A minimum of 12&#xa0;years of relevant professional work experience</li><li>A minimum of 3 years of experience in managing a high performing engineering team</li><li>A minimum of 6 years of object-oriented software development experience as an individual contributor</li><li>Experience developing software in a commercial software product development environment</li><li>A polyglot in programming languages with the ability to learn new technologies as the need arises</li><li>Experience building large-scale performance services</li><li>Experience leading teams that built software products for scale</li><li>Clear and confident spoken and written communication</li></ul>

<div sr-tagline=""></div>At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

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