At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

Online Doctor’s Consultation

We are looking for an experienced and strategic Enterprise Account/Portfolio Manager who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value. They should have a consultative sales approach, a successful track record retaining, growing and on-boarding clients with polished presentation skills. This person must demonstrate all the behaviors associated with a high performance sales and customer success culture, specifically managing a pipeline of business opportunities and delivering results against a quota. This individual will provide the best consultative experience possible for our customers.Responsibilities:• You’ll become the resident expert on the Freshworks platform and will expand ourcloud-based software usage in existing customers• Drive expansion through upsell and cross-sell to meet or exceed revenue targets• Professionally manage relationships with a portfolio of assigned accounts• Demonstrating / selling value to key stakeholders within the accounts with CustomerSuccess Plans and strategies• Build a plan to maximize revenue, and customer satisfaction within your accounts• Gain a thorough understanding of assigned client’s needs, objectives, and processes toensure that they successfully adopt and deploy Freshworks suite of products• Create &amp; articulate compelling value conversations with C-Level stakeholders also workin alignment with inside stakeholders namely Implementations, Billing, Support, dealsteams etc.

&#xa0;• Experience selling to VP or C level executives in companies• 4-8 years of overall experience in sales. 2+ years of SAAS sales experience/solutionbased selling experience• Experience in driving expanded usage in existing customers• Track record of success selling into Mid Market and Enterprise companies• Experience managing and closing complex sales-cycles using solution selling techniques• Consultative sales skills and ability to construct and articulate strong business cases andROI, strategic account planning and execution skills.• Proven track record of consistent account growth and quota achievement• Thorough understanding/experience in related technology in the CRM/EX/CX space• Experience with account portfolio planning, management, and prioritization• Strong project management capability and ability to multitask• High attention to detail and willingness to get “in the weeds” to fix a problem• Knowledge of customer success best practices• Experience driving client adoption of technology or software product• Skilled in virtual presentations, online web demos, remote sales processes• Strong interpersonal skills, ability to convey and relate ideas to others• Vibrant and energetic attitude, willingness to perform and get things done• Bachelor’s Degree/Master’s degree preferred• A technical background is a plus• Flexibility to work in the EU/UK shift or ANZ (early morning)

<div sr-tagline=""></div>At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

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