At Freshworks, diversity powers innovation because great ideas can and do come from everywhere. We encourage people from all backgrounds&mdash;particularly historically underrepresented and marginalized&mdash;to join us.
We strive for a workplace culture where everyone can bring their authentic selves to work, feel comfortable speaking out, take risks, and feel they&rsquo;re an integral part of the Freshworks team. It&rsquo;s simple: Happy, fulfilled employees do better, more innovative work.
Our employee resource groups (ERGs) help employees meet, learn, share their unique perspectives, and connect with mentors and opportunities.
Our current ERGs include Women360 and Prideworks, our global LGBTQIA+ group, with more to come as we continue to look for ways to support each other in our goals.

Freshworks

Freshworks has partnered with one of the leading childcare providers in India, offering services for children aged five months to 6 years in select cities like Chennai, Bangalore, Hyderabad, etc.

Freshworks Inc. (with its subsidiaries, &ldquo;Freshworks&rdquo;) is committed to providing a work environment free of harassment, ensuring all individuals are treated with respect and dignity. The Policy Against Sexual and Other Workplace Harassment prohibits any form of harassment based on various factors, such as race, color, creed, gender, gender identity or expression, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by federal, state, or local laws

Freshworks provides 26 weeks (182 days) of maternity leave and 84 days of adoption leave.

Freshworks has partnered with Practo, one of India&rsquo;s largest digital healthcare platforms, to provide all employees access to online doctor&rsquo;s consultations, appointment booking, online medicine delivery, and health check-ups.

Online Doctor’s Consultation

The Analytics Platform Team is looking for a Lead System/Data Engineer&#xa0; who can implement the&#xa0; technology roadmap in coherence with the asks from business and evolve our Platforms into cutting edge technology offerings in the industry. You will work with an energetic and talented team of engineers to own and iteratively build one or more of our platform services, while partnering with architects and Product Managers from our many Products who will directly consume your work. You will be building scalable and reliable distributed systems that are milli-second efficient, always available and working at internet scale. The primary focus will be on choosing optimal solutions to use for these purposes, then maintaining, implementing, and monitoring them. All our Data Engineers wield end-to-end ownership of their platform services - from design, to development and testing, to deployment, and all the way to nurturing the systems in production. The future includes not only new business problems to add into the mix and new levels of scale to achieve, but also the overall technology vision of the Freshworks Platform as a whole related to not just how we build but also who we build for.Responsibilities<ul><li>Independently able to Design, Develop, and Maintain data intensive applications</li><li>Implementing ETL pipelines to bring data from distributed data sources&#xa0;</li><li>Responsible for availability, scalability, reliability, and performance of the big data system</li><li>Ensure 99.99% availability and 99.999% uptime of your production systems</li><li>Plan and execute goals, proven track record</li><li>Strong opinions on engineering best practices</li><li>Assist Product Owners with planning and roadmaps</li><li>Leads will communicate and coordinate with other teams across Freshworks</li><li>Mentoring other engineers in the team</li><li>Platform teams tend to be small but self-sufficient.&#xa0; You will have a large scope of responsibilities.&#xa0; They also tend not to have any QA or Ops personnel</li></ul>

&#xa0;<ul><li>Experience in building big data ETL data pipelines and Streaming applications using Spark (PySpark), Kafka and other big data frameworks.</li><li>Experience in Data Warehousing, and OLAP databases like Snowflake, Redshift, and Lakehouse architectures</li><li>Strong SQL expertise, data modeling, optimizing complex joins and database concepts</li><li>Strong programming development experience in languages like Python and Java.</li><li>Extensive experience building and operating scalable, fault-tolerant, distributed systems in the area of large scale data intensive applications.</li><li>Experience with Infra Scaling and Cost Optimizations</li><li>Strong documentation skills — translate product requirements into feasible high-level design documents with technical implementation descriptions</li><li>Strong track record with handling Production workloads and troubleshooting challenging issues</li><li>Cloud/SaaS experience</li><li>Strong analytical and problem solving skills</li><li>Minimum of 8 years relevant experience</li><li>Experience in Analytics and&#xa0; Business Intelligence domain is a plus</li><li>Knowledge of Snowflake, Databricks, Apache Kafka, Apache Flink, Query Engines (Trino, Presto), Apache Airflow&#xa0; etc. is a plus</li><li>Experience influencing product roadmaps by demonstrating the art of the possible through exploration and POCs</li></ul>

<div sr-tagline=""></div>At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.

Job Details

Skills Required

More Details

Apply